AI customer service for your business.
Answer customer questions, capture leads, and support your customers 24/7 with an AI assistant trained on your business.
Free plan, no credit card
A genuinely useful Free plan, including your own chat page.
Set up in minutes
From sign-up to answering customers in under ten minutes. No website required.
Chat page and website widget
One assistant, one knowledge base, one inbox.
Answers 24/7
Evenings, weekends, public holidays. Customers get an answer the moment they ask.
Example of the Baza dashboard: a list of customer conversations from the chat page and the website, and one conversation where the assistant answers a delivery question and captures a lead.
Teach it. Connect it. Let it work.
From sign-up to answering customers in under ten minutes. No website required.
Explain your business once.
Add a few facts and your assistant starts answering. Two or three are enough to begin. PDFs and catalogues come with the Pro plan.
Business facts
Hours, prices, delivery, policies. Type them like you'd tell a new employee.
Website
Paste your address and we read the important pages. No site? Skip it.
Catalogue
Upload your product list with prices and stock. It answers “what's under 500,000 RWF?”.
Documents
Price lists, brochures and menus as PDF. Nothing to retype.
Meet customers where they already are.
One assistant, one inbox. Chat page or website, the answer is the same and every conversation lands in your dashboard.
Chat page
A link you share anywhere: your social profiles, flyers, receipts. Customers open it and chat. No app and no website needed.
Website widget
Add a chat bubble to your website in a minute, no developer needed. Pick your colours and corners, preview it live, and remove our branding on the Pro plan.
Everything you'd answer yourself, without being there.
Answers 24/7
Evenings, weekends, public holidays. Customers get an answer the moment they ask.
Only what you taught it
It answers from your business facts and nothing else. When the answer isn't there, it says so and offers to get a person rather than guessing.
Lead capture
When a customer wants a callback, a quote, or a person, their name and number land in your Leads list.
Speaks their language
Replies in whatever language the customer writes in — Kinyarwanda, Swahili, English, French and more.
Your tone
Professional, friendly, casual or sales-focused. Add your own instructions and a welcome message.
See every conversation
Read transcripts, mark them resolved, and watch your usage and credits from one dashboard.
Made for the questions you answer every day.
Whatever your business does, it answers from what you teach it. These are just the ones we see most.
Get started freeStart free. Grow when you're ready.
A genuinely useful Free plan, including your own chat page. No credit card required.
Start free. No credit card required. Every new business gets 100 free AI replies to start; after that each reply costs RWF 20 from prepaid credits, on either plan. Credits and Pro are activated by our team within one business day of payment by mobile money or bank transfer.
Questions, answered.
The things business owners ask before they switch on an assistant. Can't find yours? Get in touch.